Maggie Parker

Hi, I am Maggie Parker, Head of Customer Service and Facilities Management BPP UK Centres

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An enthusiastic, dedicated and experienced Customer Service and Facilities Manager with over 13 years experience in FM covering 3 industry sectors (property, construction and education). Extensive experience in refurbishments and relocations including liaising with surveyors on new property acquisitions, property searches, due diligence and putting forward budgets for fit out works. Worked with internal stakeholders and professional teams including architects and quantity surveyors to ensure the projects were delivered successfully on time and on budget. I have excellent people skills and leadership capabilities with the ability to embrace and lead change and a proven record of managing and developing staff. I enjoy leading a large and varied team as well as working closely with colleagues in delivering excellent customer service. I thrive best in an energetic and professional environment where I can express my ability and show my enthusiasm for my role.

Head of Customer Service and FM at BPP Professional Education

May 2003 - Present | London

An enthusiastic, dedicated and experienced Customer Service and Facilities Manager with over 13 years experience in FM covering 3 industry sectors (property, construction and education). Extensive experience in refurbishments and relocations including liaising with surveyors on new property acquisitions, property searches, due diligence and putting forward budgets for fit out works. Worked with internal stakeholders and professional teams including architects and quantity surveyors to ensure the projects were delivered successfully on time and on budget. I have excellent people skills and leadership capabilities with the ability to embrace and lead change and a proven record of managing and developing staff. I enjoy leading a large and varied team as well as working closely with colleagues in delivering excellent customer service. I thrive best in an energetic and professional environment where I can express my ability and show my enthusiasm for my role.